Informativa sulla privacy

This Privacy Policy describes how your personal data is collected, used, and shared when you visit https://passenero.com/ or make a purchase.

COLLECTED PERSONAL DATA

When you visit the website, we automatically collect certain information about your device, including your browser information, IP address, time zone, and some cookies on your device. While browsing, we also gather information about the web pages or individual products you view, the web pages or search terms that brought you to the site, and how you interact with the site. These automatically collected pieces of information are referred to as "Device Information."

Device Information is collected using the following technologies:

COOKIES

Here is a list of cookies we use, provided for you to decide whether to enable them or not:

  • _session_id, a unique session identifier that allows Shopify to store information about your session (referrer, landing page, etc.).
  • _shopify_visit, no stored data, lasts 30 minutes from the last visit. Used by our web service provider's internal stats tracker to record the number of visits.
  • _shopify_uniq, no stored data, expires at midnight (visitor's local time) the following day. Computes the number of visits to the store by a unique customer.
  • cart, a unique identifier, lasts 2 weeks, stores information about your shopping cart.
  • _secure_session_id, a unique session identifier.
  • storefront_digest, a unique identifier, unlimited if the store has a password, used to determine if the current visitor has access.

LOG FILES

"Log files" monitor activity on the site and collect data such as your IP address, browser type, your internet service provider, referring and exit pages, and time stamps (date and time).

"Invisible pixels," "tags," and "pixels" are electronic files that record information about how you navigate the site.

Additionally, when you make or attempt to make a purchase through the site, we collect some information about you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. These automatically collected pieces of information are referred to as "Order Information."

When we use the term "Personal Information" in this privacy policy, we are referring to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We generally use the Order Information we collect to process orders placed through the site (including processing payment information, arranging shipments, and issuing invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Assess fraud or potential risks; and
  • Provide information or advertising about our products or services if it aligns with your preferences.

The Device Information (especially your IP address) we collect is used to assess fraud or potential risks and generally to improve and optimize our site (e.g., generating analyses of how our customers browse and interact with the site and evaluating the success of our advertising and marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties that help us use it for the purposes mentioned above. For example, we use Shopify to host our online store – for more information on how Shopify uses your personal information, please visit the following page: Shopify Privacy Policy. We also use Google Analytics to better understand how our customers use the site – for more information on how Google uses your personal information, please visit the following page: Google Privacy Policy. You can also opt out of Google Analytics here: Google Analytics Opt-Out.

Finally, we may share your personal information to comply with applicable laws and regulations, respond to information requests, or protect our rights.

ADVERTISING BEHAVIOR

As mentioned above, we use your personal information to provide targeted advertising or marketing messages that we believe may be of interest to you. For more information on how targeted advertising works, you can consult the Network Advertising Initiative (NAI) informational page at the following address: NAI Online Advertising.

You can opt out of targeted advertising here: Opt-Out.

DO NOT TRACK

Please note that we do not alter our data collection practices when we see a "Do Not Track" signal from your browser.

YOUR RIGHTS

If you are a European citizen, you have the right to access the personal information we have about you and can request corrections, updates, or deletion of this information. To exercise this right, please contact us using the contact details provided.

Furthermore, if you are a European citizen, please note that we process your information to fulfill contractual obligations to you (e.g., if you place an order on the site) or for the pursuit of our legitimate business interests, as described above. Also, be aware that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the site, we retain the information about your order in our records until you request us to delete it.

CHANGES

We may be required to change this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

CONTACT US

If you are interested in more information about our data protection practices, have questions, or want to file a complaint, please contact us by email at contact@passenero.com or at the address: